Shipping policy

SHIPPING POLICY

Last updated: August 2026

Meticulously Planned currently ships within the United Kingdom only.

We take care when preparing each order and aim to make the delivery process as clear and straightforward as possible.

ORDER PROCESSING

Orders are usually prepared for dispatch within 3 to 7 working days.

Working days are Monday to Friday, excluding UK bank holidays.

Once your order has been dispatched, you will receive a confirmation email using the contact details provided at checkout.

During particularly busy periods, processing may take slightly longer. Where a significant delay affects your order, we will contact you using the email address provided at checkout.

UK DELIVERY

We currently offer the following delivery options within the United Kingdom:

Standard Delivery

£4.99 for orders under £50

Free for orders of £50 or more

Standard orders are usually delivered within 2 to 5 working days after dispatch.

Express Delivery

£6.99

The delivery estimate shown at checkout will apply to the Express service selected for your order.

Delivery times are estimates and may occasionally be affected by circumstances outside our control.

FREE STANDARD DELIVERY

Free Standard delivery is automatically available on qualifying UK orders of £50 or more.

No discount code is required.

The £50 threshold is based on the value of the order after any applicable discounts have been applied.

DELIVERY ADDRESSES

Please check your delivery address carefully before completing your order.

Meticulously Planned currently delivers to UK addresses only.

We are unable to accept responsibility for delays or failed delivery caused by incorrect or incomplete address information supplied at checkout.

If you notice an error after placing your order, please contact us as soon as possible. We will try to amend the address where the order has not yet been dispatched, although changes cannot always be guaranteed once fulfilment has begun.

DELIVERY DELAYS

Occasionally, an order may take longer to arrive because of courier delays, severe weather, seasonal demand or other circumstances outside our immediate control.

If your order has not arrived within the expected timeframe, please contact us and we will look into the delivery for you.

Under UK consumer law, goods should generally be delivered within 30 days unless a different delivery period has been agreed. Your statutory rights are unaffected by this policy.

LOST OR MISSING ORDERS

If your tracking information shows an unexpected delay or your parcel appears to be missing, please contact us so that we can investigate with the delivery provider.

Where an order is confirmed as lost in transit, we will work with you to arrange an appropriate resolution.

DAMAGED ORDERS

If your order arrives damaged, please contact us as soon as reasonably possible and include your order number and clear photographs of the packaging and affected item.

This will help us assess what has happened and arrange the appropriate next step.

Your legal rights in relation to faulty or damaged goods remain unaffected.

RETURNS AND CANCELLATIONS

Returns, cancellations and refunds are covered separately within our Refund Policy.

For most online purchases, UK consumers have a statutory right to notify a retailer that they wish to cancel within 14 days of receiving their goods, subject to applicable exceptions.

Please refer to our Refund Policy for full details before returning an item.

CONTACT

If you have a question about an order or delivery, please contact:

Meticulously Planned

Email: emma@meticulouslyplanned.com

Please include your order number where possible so we can assist you more efficiently.